Support Group

Our main source for user support and interaction is our TwEECer Yahoo group, which has been active since 2001.  We have thousands of subscribed users, many who have been using the TwEECer since the beginning.

In order to keep spammers at bay, we require approval for each subscription, so please include comments specific to the groups purpose & product, when subscribing.

TwEECer Yahoo support group

If you purchased your TwEECer directly from STKR, then we are your first point of support and can be contacted via email or phone at 281.579.0102. 

If you purchased through one of our Authorized Dealers, they will be your first point of support and should be contacted with any issues you may have regarding the hardware, etc..

TwEECer owners who purchased their TwEECer used, should use the TwEECer Yahoo group as their source of support.

TwEECer Software (CalEdit/Calcon)

Most of the following information is detailed in the InstallGuide.PDF which you should have already downloaded.

There are two parts to the software used with your TwEECer, first the Borland Database Engine (BDE) has to be installed.  This is a package specifically designed to read/write databases used to store data, whether it be strategy definitions or data logging data.

The BDE is a bit dated and will be eliminated in the 2.0  release of CalEdit, but for now it has to be installed before the RT130.EXE, which contains the CalEdit & CalCon software used to make tuning changes and get logging data (TwEECer RT ONLY).

*** The BDE version we use is circa 1998 when Hard disk drives (HDD) had just a fraction of the storage of todays drives. The BDE will report that there is not enough space on most drives manufactured after 2000. You can ignore this and any other error reported during the install of BDE.

Once the BDE is installed, it may be necessary to make some changes to the default BDE configuration file.  Vista and Windows 7 security changes restrict standard user access to certain types of system files and areas of RAM storage.

The primary issue is that the root of your boot drive, usually by default C:\, is not accessible to the BDE for writing and you need to change the NETDIR variable in the BDE configuration. Changing the NETDIR to point to the TEMP folder in your USER folder should fix this error.

You will find the BDE Administration program in Control Panel, if you are running a 64bit version of Windows, it may be listed under View 32bit Control Panel.

**** CalEdit and CalCon should be closed before attempting to make any of the following changes

Optionally, you can use the Start Search option on the Start menu, just type in BDE and it will show you the icon as a choice in the results list

When the BDE Administrator displays, Double click Drivers, then Native and finally Paradox.  Double click on the path next to NET DIR and browse to your user Temp folder:

ie:  C:\USERS\Your User Name\AppData\Temp\

You may also see an error message “An error occurred while attempting to initialize the Borland Database Engine (error $210D)”. If you get this error, change the SHAREDMEMLOCATION value to 5BDE.

Double Click System and then click on INIT.  Click on the 210D next to SHAREDMEMLOCATION and type in 5BDE.

After making either or both of these changes, you will need to Click the Object Menu and select Apply.

Then Click Object Menu again and select Save As Configuration...

You will overwrite the existing IDAPI32.CFG with these changes, so they will be permanent.  This should be in the same location as the BDEAdmin.exe utility.

You If the Save As dialog box does not default to the correct location (No IDAPI32.CFG file is shown), you may need to use the Start -> Search  feature again to locate the files location and browse to it.

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